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| call center (credit: vlima.com) |
Alternate Health Minister Marios Salmas inaugurated one of the new call centres to be created at National Organisation for the Provision of Healthcare Services (EOPYY) outpatient clinics, which are to gradually replace the expensive five-digit numbers operated by private companies that cost EOPYY patients up to 19 million euro a year.
The new call centre inaugurated by the minister on Alexandras Avenue will have 20 lines and operate from 8:00 a.m. until 2:00 p.m. each day, allowing EOPYY patients to book as many appointments as they like for the cost of local telephone call. They will also be able to book appointments in person, with staff working at the health clinics.
The ministry's aim is to set up more than 105 call centres throughout the country by the end of February, manned by a staff of 259 employees from the other pension and healthcare funds merged with EOPYY and some 150 civil servants to be selected by the administrative reform ministry. (AMNA)
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